In short: Click Support at the top of the OneCode home page, or Get real human support from Brad at the bottom of any OneCode page. Brad is part of the team that builds OneCode: Stackable Discounts, so you'll talk to a real person who knows the app.
What to include
To get you an answer faster, tell us:
The discount code or title.
What you expected to happen, and what happened instead.
A screenshot of the cart or checkout, if you can.
Your store's address, for example
your-store.myshopify.com.
Before you write
Many questions are answered by My discount isn't applying. What should I check? and the Recipes section.
Good to know
We're happy to help you plan a discount before you build it. Describe the offer in your own words and we'll suggest the setup.
Feature ideas are welcome. Many of OneCode's conditions started as merchant requests.